Effective Date: 12 June 2026
1. Introduction
Welcome to A PRICE (“Website”, “Platform”, “we”, “our”, or “us”), a venture of Mega Computers and Multi Solutions.
This Refund & Returns Policy outlines the conditions under which products purchased through our website may be returned, replaced, or refunded. By placing an order on our website, you agree to this Policy.
2. Business Information
A PRICE
A Venture of Mega Computers and Multi Solutions
Registered Address:
31, Sarang Society,
Near Reliance Market, Garkheda Road,
Adjacent to S B Farm Food,
Chhatrapati Sambhaji Nagar, Maharashtra – 431005, India
Email: care@aprice.in
Phone: +91 89833 36446
3. Return Eligibility
Customers may request a return only if:
The product received is damaged during transit.
The product received is defective or non-functional.
The product delivered is different from the item ordered.
Essential parts or accessories are missing.
The product qualifies under a specific return offer displayed on the product page.
Return requests must be initiated within 7 days from the date of delivery unless otherwise specified.
4. Non-Returnable Products
The following categories are generally non-returnable unless received damaged, defective, or incorrect:
Software and digital products
Downloadable products
Gift cards and vouchers
Customized or personalized products
Personal care products
Hygiene-sensitive products
Earphones, earbuds, headphones, microphones and wearable accessories after use
Products damaged due to misuse, negligence, or unauthorized repair
Products without original packaging, tags, manuals, or accessories
A PRICE reserves the right to determine return eligibility after inspection.
5. Conditions for Returns
To qualify for a return:
The product must be unused and in original condition.
Original packaging, manuals, accessories, labels, warranty cards, and invoices must be retained.
The product should not show signs of misuse, damage, or tampering.
Proof of purchase must be provided.
Failure to meet these conditions may result in rejection of the return request.
6. Return Request Procedure
To initiate a return:
Email us at care@aprice.in
Provide:
Order Number
Product Name
Reason for Return
Photographs or videos (if applicable)
Our support team will review the request.
If approved, return instructions will be provided.
Customers should not return products without prior authorization.
7. Replacement Policy
Where applicable, A PRICE may offer a replacement instead of a refund.
Replacement eligibility includes:
Manufacturing defects
Transit damage
Wrong product delivered
Missing components
Replacement availability depends on stock availability.
If replacement stock is unavailable, a refund may be processed.
8. Refund Policy
Refunds may be approved under the following circumstances:
Return request approved after inspection
Product unavailable after order confirmation
Order cancelled before shipment
Duplicate payment received
Courier confirms shipment loss
Refund approval remains at the sole discretion of A PRICE subject to verification.
9. Refund Processing Time
Once approved:
| Payment Method | Estimated Refund Time |
|---|---|
| UPI | 3–7 Business Days |
| Debit/Credit Card | 5–10 Business Days |
| Net Banking | 5–10 Business Days |
| Wallets | 3–7 Business Days |
Actual timelines may vary depending on banks, payment gateways, or financial institutions.
10. Order Cancellation
Cancellation Before Shipment
Customers may request cancellation before dispatch.
If the order has not been shipped, a full refund may be processed.
Cancellation After Shipment
Orders already shipped generally cannot be cancelled.
Customers may request a return after delivery if eligible under this Policy.
11. Damaged or Incorrect Products
If you receive:
Damaged products
Defective products
Incorrect products
Missing items
Please notify us within 48 hours of delivery by emailing care@aprice.in along with photographs and relevant details.
Failure to report within this period may affect claim eligibility.
12. Return Shipping
Where a return is approved due to:
Wrong product supplied
Defective product
Damaged product
A PRICE may arrange pickup or reimburse reasonable return shipping charges.
For returns not caused by our error, return shipping costs may be borne by the customer.
13. Inspection and Approval
Returned products are inspected upon receipt.
A PRICE reserves the right to:
Approve the return
Approve a replacement
Approve a refund
Reject the request if policy conditions are not met
Inspection results shall be final and binding.
14. Limitation of Liability
A PRICE shall not be liable for:
Indirect losses
Consequential damages
Loss of profits
Data loss
Delays caused by courier partners
Product misuse by customers
Our liability shall not exceed the purchase value of the product.
15. Force Majeure
A PRICE shall not be responsible for delays or inability to process returns or refunds due to:
Natural disasters
Government restrictions
Transportation disruptions
Strikes
Internet failures
Pandemic-related events
Other circumstances beyond reasonable control
16. Changes to this Policy
A PRICE reserves the right to amend this Refund & Returns Policy at any time.
Changes become effective immediately upon publication on the website.
17. Governing Law and Jurisdiction
This Refund & Returns Policy shall be governed by the laws of India.
Any dispute arising from or relating to returns, refunds, replacements, orders, or this Policy shall be subject to the exclusive jurisdiction of the competent courts located in Chhatrapati Sambhaji Nagar, Maharashtra, India.
18. Contact Us
For return, refund, or replacement assistance, please contact:
A PRICE
A Venture of Mega Computers and Multi Solutions
31, Sarang Society,
Near Reliance Market, Garkheda Road,
Adjacent to S B Farm Food,
Chhatrapati Sambhaji Nagar, Maharashtra – 431005, India
Email: care@aprice.in
Phone: +91 89833 36446